Employees listening to a colleague's presentation

Core Principles

Employees listening to a colleague's presentation

American Tower’s diverse team of employees reaches far across the globe—with offices from Boston to New Delhi, Accra to São Paulo.

And every one of our employees, no matter where they are, understands that respect, inclusion, teamwork and communication are the cornerstones of our organization.

Although we have offices in different countries with different cultures, there is one element that guides and unites us. Our Core Principles define who we are, how we conduct our business and are crucial to our success. At American Tower, we strive to hire talented people and empower them, as they are the most valuable investment we make.

Understand our customers' needs and satisfy them.
Work as a team to build lasting customer relationships by understanding their requirements and exceeding their expectations.

Hire good people and empower them.
Place the right people in the right positions, develop their talent and skills and provide opportunities for them to influence outcomes.

Focus on solutions, not problems.
Begin with the end in mind and involve the right people. Stay positive and work together for desired results.

Do what we say we’re going to do.
Set realistic expectations. Communicate clearly. Be accountable for your actions.

Have fun.
Recognize our success, celebrate together and contribute to a positive work environment.

Play to win.
Put integrity first. Be competitive. Work together as a team to exceed expectations.