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Simplify Network Implementations

We make it easy for building and venue owners to bring superior wireless connectivity to indoor and outdoor properties of all types and sizes.

Whether you’re looking to take full control of your in-building network or work with mobile network operators to improve coverage and capacity, we partner closely with you to ensure deployments are as cost-effective and smooth as possible. And, you have full approval over all plans.

Personalized Services, Dedicated Support

A dedicated deployment manager, who is committed to meeting your unique needs and helping you develop mutually beneficial relationships with mobile operators where needed, is assigned to your project.

When mobile operators are involved, we bridge the gap between your needs and theirs. Either party can directly engage us, and we serve as a single point of contact for both parties every step of the way.

Expert Services Throughout the Process

Every in-building project is fully customized for your connectivity requirements and follows predefined processes that have been proven in high-profile building and venue deployments around the country.

In addition to support from your dedicated deployment manager, here’s a high-level overview of the end-to-end services our real estate, sales, and technical experts provide as part of every in-building project:

  • Needs analysis
  • Network design
  • Installation
  • Integration and testing
  • On-air commissioning
  • Ongoing maintenance

Around-the-Clock Support

around the clock support

Our industry-leading Network Operations Center supports your network 24/7/365. We have the team, tools, and technologies needed to monitor network health and performance, complete maintenance tasks, and quickly address issues.

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Improve Subscriber Satisfaction

If you’re a mobile operator, partner with us to ensure your subscribers enjoy high quality of service no matter where they are.

We have network rights at approximately 1,000 properties throughout the U.S. And, we work closely with you to design and develop a network that matches your coverage objectives.

Our process is straightforward. Simply follow these 10 steps for a consistent and efficient experience every time you partner with us. You’ll have the opportunity to:

  • Determine the coverage areas for your equipment
  • Review and approve network plans
  • Install your own equipment

Share Your Feedback

At American Tower, we are committed to collecting, reviewing, and acting on the customer feedback we receive—all with the goal of continually improving how we serve you. When working with us, you will be invited to provide your input along the way. Or, you can visit us here to share your thoughts at any time.

SUBMIT FEEDBACK FORM