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Rely on Dedicated Experts 24/7

Depend on the experts in our state-of-the-art Network Operations Center (NOC) to help you keep your network running.

We have the team, tools, and technologies needed to secure and monitor tower, rooftop, and building and venue sites 24/7. This includes monitoring generators at our sites to ensure proper fuel levels at all times.

Our team members are always available to coordinate site access for initial installations, maintenance, or emergency requirements.

Tower, Rooftop, and Backup Power Sites

American Tower Network Operations Center

Contact our NOC at 877-518-6937, day or night, to gain access to tower, rooftop, and backup power sites:

  • Investigate and correct system outages
  • Schedule equipment installations
  • Conduct site maintenance, including:
    • Repairing or replacing faulty equipment
    • Resolving lighting issues
    • Reading meters

Buildings and Venues

Contact us at 888-773-4122 or mn_support@americantower.com for support at building or venue sites:

  • Report a service problem, such as inadequate connectivity or connectivity loss
  • Check the status of a previously reported issue
  • Request maintenance
Tell us how we are doing

Tell Us How We Are Doing

To get continually better over time—that is our goal. We believe in providing frequent opportunities for our customers to submit their feedback, so we can use it to make changes and improve how we work together.

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