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Updates From The Field

At American Tower, we are committed to supporting our customers and their networks, despite whatever challenges come our way. We are working hard to continue providing high-quality service to our customers, and these podcasts share some recent examples.

 
Los Angeles Wireless Tower Los Angeles Wireless Tower

Episode 1: Serving Our Customers and Their Communities

Our President of U.S. Tower would like to share a few words about the actions we are taking during this time to support our customers and the community.

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Steve Vondran

Steve Vondran
President, U.S. Tower

 
Guyed Wireless Tower Guyed Wireless Tower

Episode 2: Rebuild Response Post Natural Disaster

Listen to the Director of Regional Network Operations in the Southeast talk about a tornado that took down a guyed tower recently in Vossburg, Mississippi, and the efforts that restored service at the tower within three days.

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Eric Dudek

Eric Dudek
Vice President, Network Operations

Clark Lindstrom

Clark Lindstrom
Director, Regional Network Operations

 
Convention Center Guyed Wireless Tower

Episode 3: Frontline Buildings Support Strategy During COVID-19

Hear how several venues supported by American Tower infrastructure have been repurposed as emergency care facilities to address the COVID-19 crisis, and what actions we have taken to ensure maximum network performance.

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Aaron Feduk

Aaron Feduk
Senior Director, Real Estate Partnerships and Sales

Patrick Trueblood

Patrick Trueblood
Supervisor, System Performance, Managed Networks

 
Broadcast Tower Broadcast Tower

Episode 4: Industry Expertise Results in Quick On-Air Response

Find out about the turnkey solution our broadcast team developed to help Chicago broadcasters restore their networks, after a nearby rooftop site was taken off air by serious flooding.

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Neil Searls

Neil Searls
Senior Director, Business Development, Broadcast

Jim Leifer

Jim Leifer
Senior Manager, Broadcast Operations

Willis Tower® is a registered trademark of 233 S. Wacker LLC.
John Hancock® is a registered trademark of John Hancock Life Insurance Company & John Hancock Mutual Life Company.

 
Leasing Leasing

Episode 5: Keeping Up With Leasing Demand

Learn how our leasing operations management team has improved our leasing process to make it quicker and easier for customers to get on our sites.

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Regan Buckley

Regan Buckley
Vice President, Leasing Operations

Erin Rumley

Erin Rumley
Senior Manager, Leasing Operations

 
Wireless Tower Wireless Tower

Episode 6: Backup Power Storm Response

Hear how one of our sites in Ohio was able to maintain connectivity for eight days, following a severe wind storm, while the local utility company made repairs to restore power.

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Jeremy McDavitt

Jeremy McDavitt
Director, Operational Services

Kamran Taqui

Kamran Taqui
Manager, Utilities Management

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Our team is ready to support you during challenging times. Read about our response to COVID-19.

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