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As a valued landlord, we strive to address your inquiry as promptly as possible.
We Are Here for You
If you’re experiencing a site emergency, call our 24/7 Network Operations Center (NOC) toll free at 877‑518‑6937.
For assistance on all other matters, contact our landlord relations team at 866-586-9377, option 4 or landlord.relations@americantower.com.
Commonly Requested Information and Forms
Read answers to frequently asked questions
Click the item below to access the form you need:
- Agreement Purchase Form
- Payment Inquiry Form
- Property Submission Form
- Contact Information Form | Spanish
- Electronic Payment Enrollment Form | Spanish
- Memorandum of Insurance
- Checklist for Ownership Change Due to Death | Due to Sale or Transfer
Interested in an Agreement Extension or Buyout?
Explore the possibilities. American Tower is committed to a long-term relationship with you. We offer a variety of flexible extension and buyout options that strengthen our agreement and your financial future.
Read our ground and rooftop lease acquisitions page to learn more
Sell Us Your Towers
If you currently own towers, consider selling them to us. We’re always looking to expand our tower portfolio, so we’re a very motivated buyer.
Read our tower acquisitions page to learn more
If you are a tower owner, please complete the Selling Towers Inquiry Form and we will contact you if we have a customer need.
Let Us Help
At American Tower, we take customer service seriously. Please let us know how we can help you by contacting our landlord relations team at 866-586-9377, option 4 or landlord.relations@americantower.com.