Rooftop Owner FAQs

Please call our 24/7 Network Operations Center toll free at 877-518-6937.
For assistance on all other matters, contact our landlord relations team at 866-586-9377, option 4 or landlord.relations@americantower.com.

Yes, American Tower is interested in purchasing your interest in the agreement. Please complete our Agreement Purchase Form and a member of our team will be in touch with you.

As your current tenant, we can likely match or exceed any other offer and can structure the transaction to fit your financial needs.

Learn More About the Benefits of Agreement Buyouts

We’d be happy to address your question. Please complete our Payment Inquiry Form to send your question directly to our landlord relations team.

Yes, payment by direct deposit is our preference. Please complete our Direct Deposit Enrollment Form, then mail, scan, or fax it to us as described on the form.

Please complete our Change of Address Form.

We'll update our records and redirect your payments to your new address, after receiving the required information. We’ll also use your new address to mail any notices required by the agreement.

Welcome to American Tower. We look forward to working with you. To update our files, we need you to provide a few forms. Please refer to our Ownership Change Checklist to determine which forms you need to provide, then email or mail all relevant documentation to the addresses specified in the checklist.

Please refer to our Ownership Change Checklist to determine which forms you need to provide, then email or mail all relevant documentation to the addresses specified in the checklist.

Please direct the new owner to this website and ask them to complete the Ownership Change Checklist and provide all relevant documentation.

Please check the terms of your agreement for provision(s) that may affect the sale.

Please complete our Contact Information Form, so we can update our records. Note: we’ll use the address you provide to mail any notices required by the agreement.

American Tower works with property owners to market their buildings to our pool of more than 2,500 individual tenants.

Your site number is used to identify your account. When you contact us, please reference your site number to help facilitate your request.

To find your site number, check your payment remittance summary or the signage at the site. If you are unsure, please contact our landlord relations team:

866-586-9377, option 4
landlord.relations@americantower.com

Turn unused, unprofitable rooftop space into a revenue-generating asset for your business.

American Tower makes it easy. We work with property owners to simplify marketing to mobile network operators and broadcasters, manage tenant relationships, and administer billing and payments.

Submit your property information, and we will contact you if we have a customer need.

Submit property information form