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For customer support, please call 888‑773‑4122 or log in to our Data Center Customer Portal to manage existing collocations.

Our Edge Data Centers are purposefully designed, professionally managed collocation facilities that are located at the base of our tower sites.

Strategically Located Facilities at the Network’s Edge

Achieve data efficiency and optimization with network architecture and compute power closer to the edge, where data is generated and consumed. Leveraging the ground space of our leading tower portfolio, American Tower Edge Data Centers offer strategically located infrastructure on the network edge at a large scale.

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Highlights

Turnkey Infrastructure

Turnkey Infrastructure

Critical power (primary and backup), distribution, fire monitoring, security, and cooling in an all-in-one edge solution

Reliable

Reliable

99.9% uptime providing exceptional performance, with 24/7/365 monitoring

Easy

Easy

Work with a single, trusted company for both tower and edge data collocation to simplify network deployment

Strategically Located

Strategically Located

Utilizing the ground space of our existing towers, where connectivity already occurs, to create an improved network architecture closer to key operators

Applications

  • Enterprise network elasticity optimization
  • Disaster recovery and network redundancy
  • Software as a service provider
  • Cloud services
  • Security enhancement
  • High-bandwidth connections
  • Other low-latency applications, such as Artificial Intelligence (AI), autonomous driving, the Internet of Things (IoT), and others

Turnkey Advantage

Our professionally managed collocation facilities offer an attractive alternative to self-performed, on-premise facilities, where resources must be allocated for deployment and continual maintenance and monitoring. Our flexible configurations include quarter-, half-, and whole-rack collocation.

ISO27001 Logos

American Tower Edge Data Centers maintain compliance certifications critical to our customers.

ISO 27001 is a registered trademark of the International Organization for Standardization.

Features

Providing an attractive alternative to on-premise facilities, our Edge Data Centers are purposefully designed.

  • Secure access
  • Remote monitoring
  • Network Operations Center (NOC) support 24/7/365
  • Backup generator
  • In-rack Uninterruptible Power Supply (UPS) and Power Distribution Unit (PDU)
  • Man-trap site access
  • N+1 cooling
  • Security cameras
  • Integrated Data Center Infrastructure Management (DCIM)
Managed Services

Managed Services

Collocation Services

  • Rack space and power, ready for our customers’ equipment

Managed Connectivity

  • Edge internet (bandwidth and connectivity to the internet)
  • Edge tunnel – L2 transport (high-speed, layer-two network transport service)
  • Edge wavelength – L1 transport (high-speed, layer-one network transport with dedicated bandwidth)

Other Services

  • Remote hands services (configuration, power cycle, and troubleshooting)
  • Field services (truck rolls and break/fix service)
  • Preventive maintenance

Best-in-Class Support

We want to ensure our customers feel continually supported.

If you are an existing customer, please use our Data Center Customer Portal to manage installed assets, submit and track service orders, and more.

Contact our Network Operations Center (NOC) at 888-773-4122 or support.datacenters@americantower.com to report a service problem, check the status of a previously reported issue, or request maintenance.

For general inquiries or to discuss collocation at any of our data centers, 888-773-4122 or datacenters@americantower.com.

Resources

Get the Support You Deserve

Get the Support You Deserve

When you choose to work with American Tower, we want to ensure you feel continually supported. Our teams take customer service seriously, and we are committed to providing a positive experience to every customer, every time.

See how on the customer support page